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Nameservers : FAQ
- How do I change my DNS info on my domain name ?
You need to basically tell your domain name to "point" to the correct servers.
This is done by changing the DNS information for that domain name.
You will need to access the site that you purchased your domain name from and there should
be a member's section. This will require a Username and Password [that you received when
you bought the domain name].
Then find the section that says something like "Change or Update DNS info". You then replace
the information that is currently there with the nameserver information that came with your
welcome email. You'll see 2 nameservers and 2 IP addresses.
By entering this information, you are instructing that requests for your domain name are
directed to the correct servers. It could take up to 3 days for your domain to be fully
propagated and for your site to be accessable via your domain name.
If you can't find a Member's section on the site that you purchased the domain name from,
email their support staff and tell them what you want to do.
By redelegating your DNS info for your domain name, you are in effect hooking your domain
name up with the correct name servers and any requests for your domain name will be routed
to those servers.
- What is DNS and how does it work ?
http://www.zoneedit.com/doc/dns-basics.html
- How do I register nameservers ?
IMPORTANT NOTE:
Registering your personlised nameservers is a totally SEPARATE act than assigning them
to your DNS info for your domain names. If you chose to have personalised nameservers on
your account, you need to register them first and then when they are registered, you use
those personalised nameservers to edit your DNS info for your domains so as to point to your
account on our servers.
When you received your welcome email, you will notice that we have assigned 2
nameservers to your account with their corresponding IP addresses :
+===================================+ |
Personalised Nameservers for *ALL* your domains -
+===================================+
| Primary Server Hostname : ns1.yourdomain.com
| Dedicated IP address : 207.207.207.207
| Secondary Server Hostname : ns2.yourdomain.com
| Dedicated IP address: 207.207.207.208
+===================================+
Note: The above nameservers and IP addresses are just examples. Use the IPs and
nameservers that came with your welcome email.
The following are the steps you need to take to start using those nameservers
with your main domain and all your client's accounts:
Register your reseller nameservers at your domain registrar.
Go
to your registrar and look for "register nameservers" page.
Follow the instructions. If registering fails with error
"could not verify IP addresses" or similar, try again the next
day. Also note that registering nameservers doesn't mean
registering a new domain, you are basically just letting the
DNS databases know that there are some services with
individual names connected to your domain name. (Registering
nameservers will not cost you anything).
If you don't
find this option at your registrar's website, please contact
them and ask them where to register your own nameservers.
Modify your domain's nameservers.
In
order to transfer your domain onto our servers, you will need
to change your domain name's nameservers with the nameservers
you've created in the step above. Set it to use your reseller
nameservers (ns1.yourdomain.com and ns2.yourdomain.com). These
are the nameservers that will be listed when people are doing
a Whois on your domain "yourdomain.com".
Modify your client's nameservers.
In order to transfer
your client's domains onto our servers, the same step as above
will need to be done with both new and existing clients.
If you handle the domain for your client, go to the
registrar and set your client's domain to use
ns1.yourdomain.com and ns2.yourdomain.com. If not, send email
to the client telling them to make the changes at their
registrar (this is usually included in the welcome email you
send them as the reseller).
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