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Redan.Net : FAQ

Our support does not cover CGI script debugging.
We consider this a function of web design and we do not offer any
in-house web development or consulting services.


  • If I buy hosting and don't like it, do I get my money back ?
    Yes. We offer a 30 day Money Back Guarantee.

  • In our Control Panels for each domain name, can we setup email addresses, sub-domains, auto-responders and other items ?
    Yes, the Control Panel is one of the very best in the industry. You can manage all aspects of your hosting from setting up email addresses to configuring your MySQL databases. It's set out in a friendly manner and it's easy to understand and use.

  • Do I get a Control Panel for EACH domain name ?
    YES. Unlike most other web hosts who promise to deliver their "so called" multiple domain hosting, when you host with us you actually receive a Control Panel for EACH domain name. You can administer aspects of each of your domain names in their OWN Control Panels. This is what sets Redan.Net apart and has made us a leader in the field of Multiple Domain Name Hosting.

  • Can I see how much disk space and Data Transfer my domain name is utilising ?
    Yes. That information is available in Control Panel for each domain name.

  • Can I see a page that shows all my domains ?
    Yes. That is the WebHost Manager server management software. You can setup, edit, delete and monitor all your domains in the one interface.

  • Can I allocate my total Disk Space and Data Transfer allocations any way ?
    Yes. You can customise each domain name with any amount of Disk Space and Data Transfer that you like so as long as you don't go outside the main account Disk Space and Data Transfer allowances.

  • Can I buy Plan 3 and latter upgrade to Plan 4 ?
    Yes, certainly. We will simply require you to complete a new form and your account will seamlessly be upgraded with NO interruption to your current hosting.

  • Can I use FrontPage 98/2000/2002 with your servers ?
    Yes, we support FrontPage 98/2000/2002 with the very latest FrontPage Server Extensions.

  • Do you provide a dedicated IP address with each domain name ?
    Your main domain that you setup your account with comes with a dedicated IP address. The domains that you setup in your WebHost Manager software are name-based accounts and do not come with a dedicated IP address. If you need dedicated IP addresses for your domains, then you will need to purchase IPs for a $1.00 monthly recurring fee. You then setup your domains as name-based accounts and we assign the dedicated IPs to each domain name.

  • Do I have a Forum preinstalled with my hosting account ?
    Yes. You receive absolutely free the powerful PHP, MySQL based XMB Forum. This forum is a snap to setup and configure. It's easy to use and industrial strength yet easy on the servers by utilising the PHP programming language and MySQL databases.

  • Do I get a shopping card preinstalled on my hosting account ?
    Yes. You receive absolutely free the powerful Interchange Shopping Cart from RedHat.com. This is a powerful open source piece of software using the speed and strength of PHP programming combined with the robustness of MySQL databases. Full documentation for the Interchange Shopping Cart may be found at http://demo.ic.redhat.com/


Redan.Net Knowledge Base

All other questions relating to your account [RRH & RRS] are answered at our Knowledge Base. As well as links to demo sites for both the Clients' Control Panel and WebHost Manager, all other operational details of your account are fully explained.

Click HERE for our Knowledge Base


If you have any pre sale questions please use our Contact Page