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Redan.Net : About Us

This page answers some questions about us.

  1. How long has Redan.Net been in operation ?
    Redan.Net officially commenced operations in December 1998.
    [ And our first client is still hosting with us ]

  2. Where is Redan.Net based ?
    Redan.Net head office is situated in Adelaide, SA, Australia.

  3. Where is the Data Centre based ?
    Redan.Net servers are located in the world-class NAC datacenter, USA. Servers are also located in the HE.net datacenter. We will be spreading the servers around the NAC datacenter and the HE.net datacenter. The reasoning for this is that we don't want to place all the servers in the one location in the instance of DDOS attacks etc. We minimise our exposure to such attacks by locating our servers in multiple datacenters. HE.net and NAC datacenters are industry leaders and very highly respected providers.

  4. Is the hosting provided by Redan.Net reliable ?
     It certainly is! Our connections to multiple backbone providers, and peering with many carriers on a regional and international basis, allows us to easily reach remote networks even in the case where a NAP may be unhealthy, or when a specific backbone connection is down. It also allows us to make intelligent routing decisions; for example, if we are trying to reach a remote network which is on the Sprint network, there's no reason to send it out to UUNET first.

    By placing our core nodes at places like Equinix and Telehouse, we are guaranteed a level of competent service. All of our core nodes employ SONET networks, which essentially provides a dual-redundant, counter-rotating ring technology, and in the event of a fiber cut, the SONET will automatically heal itself. We also divide our circuits among several telecommunications providers, such as Verizon, MFS/Worldcom, and Adelphia.

  5. What type of servers will be used to host my site ?
    Top of the line Pentium 4 1.6GHz servers with 1GB PC133 SDRAM, 2 - 80GB Seagate 7200rpm HD, Hardened Secure Kernal and SuperMicro P4SBE Motherboard.

  6. Will my website experience downtime?
    Yes. Downtime is a natural part of web hosting unfortunately. We deliver 99.75% uptime, in fact, even more. It is impossible for any web hosting provider to deliver 100% Uptime all the time. This simply cannot exist. If you see a web hosting provider that promises 100% Uptime, they are being dishonest and lying to you in order to secure your account.

  7. Other web hosts offer "Unlimited Bandwidth". Why don't you ?

    Unlimited Bandwidth is a lie. There is no such thing. There are some webhosting companies offering that service. If you check closely in their Terms of Service, you'll soon see exactly how much their "Unlimited" really means. If you see a web host promising to deliver you then they are deceiving you. They are dishonest.

    We do not offer "Unlimited Bandwidth" because we are completely HONEST with our clients regarding the amount of Disk Space and Data Transfer that is allocated to their account. We'd also like to stay in business and continue to provide world class hosting with unparalleled customer care and support.